8-koi Celebrates 15 Years!

Fifteen years ago, University of Florida accounting graduate and show dog mom Inga Young founded 8-koi on August 8th in her hometown of Melbourne, Florida. Since then, the woman-owned small business has grown to support millions of dollars in government contracts and hired hundreds of employees around the US. As a first generation American, Inga credits her success to her parents, and practices everyday gratitude for the opportunity to learn from her coworkers and peers in the industry. Design, build, staff, and supply… 8-koi offers full-spectrum contracting solutions with a human touch. See more about the EDWOSB’s capabilities in design engineering, construction, technical, and healthcare-related services.

8-koi Earns ISO 9001 Certification for Medical Management Services

On July 4th, 8-koi received ISO 9001:2015 Certification for its Healthcare Division. The scope for the Quality Management System (QMS) encompasses the “provision of medical management services by 8-koi at the Melbourne, Florida location” to include processes for Human Resource and Personnel Credentialing. 8-koi began preparations to certify in the fall of 2022. The initial certificate is valid for a period of three years until July 3, 2026. 

“Our Healthcare Division has been steadily growing to serve our federal customers over the years and this was the logical next step to ensure that our operations were consistent and competitive for our next stage of growth,” said 8-koi COO Dean Rosenquist. “The investment in ISO for a small business is significant, and we anticipate seeing returns in the way of more satisfied customers, management, and employees which results in greater cost-savings, overall.” 

The woman-owned small business currently supports healthcare-related programs at Patrick Space Force Base, Fort Detrick, and Walter Reed National Medical Center among others. Twenty employees are currently working within the division across the United States. 8-koi capabilities and technical support includes medical simulation and training, medical administration, professional and ancillary medical staffing, and medical records, coding, and credentialing support.  

“Our people are the key to our success on these contracts with our government customers,” says 8-koi Founder and President Inga Young. “With a predictable and tested workflow at Headquarters to make hiring and credentialing more streamlined and efficient, we can scale recruiting and onboarding to meet surge demands when we win larger and more complex contracts.” 

By following the ISO 9001 Standard, businesses of all sizes can formalize key processes and develop a Quality Manual that outlines procedures to continually improve their processes within the QMS. According to ASQ.org, “ISO 9001 is based on the plan-do-check-act methodology and provides a process-oriented approach to documenting and reviewing the structure, responsibilities, and procedures required to achieve effective quality management in an organization.” 

Last summer, 8-koi’s Healthcare Division expanded their presence with eight new employees at Walter Reed with a competitively bid and won Defense Health Agency (DHA) Emergency Dispatch Services contract. Since winning a contract with US Customs and Border Protection (CBP) to provide counseling and case management support to refugees in 2020, 8-koi has onboarded and managed hundreds of direct care personnel. Under contract with Department of Homeland Security (DHS) since 2018, 8-koi’s Quality Assurance Specialist has supported over 400 clinics across the US and overseas to train and retrain clinic staff in proper procedure of Fitness Test administration.  

In addition to provisioning services for administrative, training, and direct care activities at Medical Treatment Facilities (MTFs), the 8-koi Healthcare Division also offers medical supplies like Personal Protective Equipment (PPE) and products for sterile environments and cleanroom facilities. The 8-koi Construction Division, along with 8-koi subsidiary Cape Design Engineering, provides MIL-STD services for design-build and renovation of hospitals, clinics, laboratories, and advanced training centers such as Naval Air Station Jacksonville and NASA’s Kennedy Space Center.  

The ISO 9001:2015 Quality Management System requires both internal and third-party audits to maintain certification. There are over one million companies and organizations in over 170 countries certified to ISO 9001, according to ISO.org. 

Contact us to schedule a meeting and learn more about our Healthcare Division.

8-koi Secures New Vendor Agreements for Medical Supplies

After starting with 8-koi in May, Healthcare Program Manager Krista Dupell has since successfully secured two new prime vendor relationships with InSource and AndaMEDS. With access to dedicated account representatives and nearby distribution centers in Jacksonville and South Florida, 8-koi anticipates greater efficiency and cost-savings when provisioning supplies for their Healthcare Division customers.

“In order to follow through on 8-koi’s promise to do business with a ‘human touch,’ I pursued a relationship with these companies for medical supplies and some medications because they operate with the same values,” said Krista. “These agreements greatly enhance our customer service when working with government and institutional health care clinics and providers so we can offer a larger catalog and deliver with a faster response.”

During the COVID-19 public health crisis in 2020, 8-koi expanded its Healthcare Division to fill purchase orders for scarce and critical medical supplies to organizations in need during the pandemic. The woman-owned small business based in Melbourne provided medical supplies, Personal Protective Equipment (PPE), and pharmaceuticals to include N95/KN95/3-ply/custom masks, Tyvex Suits, Nitrile gloves, shoe covers, and surface disinfectants to support client COVID-19 Alternative Care Sites across the US.

8-koi’s rapid response to RFQs and awarded government contracts has helped to secure its position as the primary supplier on multiple efforts. As a subsidiary of Henry Schein, world-leader in medical business, clinical, technology, and supply chain solutions, InSource offers more than 300,000 products. AndaMEDS is a wholly-owned subsidiary of TEVA Pharmaceuticals, the global leader in generic medicine, and provides niche distribution service with next-day delivery on medical supplies and generic pharmaceuticals. 8-koi is also a licensed McKesson reseller and can provide products for sterile environments and cleanroom facilities.

“The evolution of our Healthcare Division has been on a fast track since the pandemic,” says 8-koi Founder and President Inga Young. “Now, with Krista’s initiative to secure priority vendor agreements like these with InSource and AndaMEDS, we can more firmly establish ourselves in the marketplace and continue to develop our capabilities for both new and existing customers.”

In addition to supplying Federal Medical Treatment Facilities (MTFs), state and local governments, Indian Health Services, and schools, 8-koi has been working to generate new business with other commercial supply houses, concierge healthcare providers and local medical facilities. Organizations interested in ordering medical supplies from 8-koi can contact Krista Dupell at 321.802.6768 or healthcare@8-koi.com.

8-koi President in Washington DC for SAME Industry Day JUNE 29-30

The Society of American Military Engineers (SAME) Bureau of Overseas Buildings Operations Industry Day will be held June 29-30, 2023 at the Grand Hyatt in Washington, D.C.

8-koi Founder & President Inga Young will attend the market research event to share engineering and construction capabilities with potential customers and teammates for upcoming contracts with the Bureau of Overseas Buildings Operations.

See 8-koi Contract Vehicles

8-koi and subsidiary CDE are corporate members of SAME Space Coast Post.

To set a meeting, send an email or contact us.

8-koi in San Antonio for SAME Conference MAY 2-4

CDE Mechanical Engineer Kritika Kanphade attended the Society of American Military Engineers (SAME) Joint Engineer Training Conference (JETC) in San Antonio, TX May 2-4, 2023 to take part in “over 80 hours of education and training sessions, keynote speaker, myriad networking activities, a robust exhibit hall, and countless opportunities to connect and meet with decision-makers throughout industry and government.”

Kritika Kanphade (third from right) stands with members of SAME Space Coast Post

8-koi and subsidiary CDE have been long-time corporate members of the SAME Space Coast Post. According to the JETC website, “For three days, attendees took in more than 70 education sessions, participated in influential Warfighter Seminars and Facility Asset Management Forum, networked with 200+ exhibitors, viewed lived geospatial demonstrations, heard from senior agency leaders and keynote speaker Sarah Thomas, and celebrated achievements such as the Academy of Fellows Investiture, Leader Development Program graduation, Society Ball & Awards Gala, to include the Golden Eagle Award, and swearing-in of the 104th SAME National President, Charlie Perham, F.SAME, USAF (Ret.).”

2023 SAME JETC Exhibit Hall in San Antonio, TX

Kritika says,”It was a whirlwind week of activity between learning about big things in the AEC industry and talking to people interested in SAME’s Leader Development Community of Interest (COI). I got to hear Sarah Thomas, the first female official in NFL today. She is such a motivation!”

Sarah Thomas the NFL’s first female official as SAME JETC Keynote Speaker
Kritika Kanphade (right) with colleagues at SAME JETC

Kritika adds, “The week at JETC was equally energizing and exhausting, but either way I can’t wait to go back to San Antonio for the Small Business Conference (SBC) in November 2023. I will also be attending the SAME’s Post Leaders Workshop (PLW) in Fort Lauderdale in August, where I will reconnect with many other SAME Post leaders from the JETC trip.”

Kritika Kanphade (second from right) attends the SAME JETC Society Ball & Gala with colleagues

We love seeing our Florida-based team making connections on the road. Thank you for being there, Kritika! View more about 8-koi Construction and CDE Design Engineering Capabilities and contact us to set a meeting.

8-koi Welcomes Krista Dupell, RN, BSN, MBA as Program Manager, Healthcare Division

Krista Dupell is a Registered Nurse with over two decades of experience in direct care and healthcare administration. She joins 8-koi as Healthcare Program Manager to lead the growth of the Healthcare Division.

Prior to joining 8-koi, Krista worked as a nurse directly at the bedside in a variety of specialties before accepting nonclinical roles. In her position as a daytime lead medical review nurse working for an occupational health company, Krista’s department provided medical determinations for contractors deploying overseas to austere environments to over 15 locations in support of Department of Defense (DoD) and Department of State (DoS) contracts. She was later promoted to be the program manager of the department and grew it from four contracts to eleven contracts and expanded lines of business with existing clients. In developing skills and discovering a new interest in the business side of healthcare, Krista was compelled to return to school in pursuit of her MBA in Healthcare Management at Saint Leo University.

“She’s a rare find with a unique education,” says COO Dean Rosenquist. “We’re confident in Krista’s industry expertise and initiative to help take our healthcare division to the next level.”

Krista’s personal life closely aligns with her profession as she is married to an Orlando-based first responder and two of her four children are pursuing active-duty military careers.

“Not only do I love the business side of healthcare,” said Krista, “but I love the opportunity to work here because of the amazing culture. Every employee has a voice and is empowered to be involved in company growth.”

Please help us welcome Krista to the Team and be sure to connect with her on LinkedIn to learn more about her work.